What should I do if I receive an email saying my account has been suspended?

Steps to Secure Your Account

1. Reset Your Email Password

• Choose a strong, unique password that you’ve never used before.

• Avoid using the same password for both your email and Perkville accounts.

• Include a combination of letters, numbers, and symbols for better security.

2. Scan Your Devices for Malware

Use your antivirus software to scan for:

• Malware

• Keyloggers

• Viruses

Make sure your antivirus tool is updated with the latest definitions.

3. Keep Your Operating Systems Updated

Update all devices you use to access Perkville, including:

• Computers

• Phones

• Tablets

Installing the latest security patches reduces vulnerability to known threats.

After Completing These Steps

Contact our support team at [email protected] to begin restoring your access.

Once your account is reactivated, you will be required to reset your Perkville password here: https://www.perkville.com/login/#reset. Please choose a password that is secure and distinct from any you've used before.