How did a pending customer redeem points?

If you don’t restrict unregistered customers from earning points, pending customers may be able to redeem rewards. This can happen in the following ways:

• A staff member redeems a reward for the customer through the business dashboard.

• The customer has signed up for Perkville but did not complete registration for your program and still has access to the redemption page via their browser.

• The redemption was processed through the API.