# How do I check if a referral has been submitted and its status?

To view whether a customer’s [referral](../../features/referrals) has been submitted or completed, you can easily check their referral activity in the Perkville dashboard. Here’s how you can look up a customer’s referrals and view their current status:

#### Steps to Look Up Referrals

1. **Navigate to the Customer’s Profile**:
   * From your Perkville Dashboard, search for the customer by name or email.
   * Click on the customer’s name to open their profile.
2. **Access the Referral Details**:
   * Once you’re in the customer’s profile, look for the **Referrals** section.
   * In this section, you will see a list of all the referrals the customer has made.
3. **Check the Referral Status**:
   * **Submitted Referrals**: Referrals that have been sent by the customer but are still pending.
   * **Completed Referrals**: Referrals that have been successfully completed when the referred individual takes a qualifying action (e.g., purchases a membership or attends an appointment).
4. **Referral Details**:
   * For each referral, you will see:
     * **Referred Friend**: The email of the individual referred by the customer.
     * **Referral Status**: Whether the referral is still a **Lead** or **Completed**.
     * **Completion Date**: The date the referral was completed.
     * [**Referral Offer**](broken-reference) **Claimed Date**: If applicable, when the referred person claimed the referral offer linked to the referral.

#### Troubleshooting

* If the referral is missing, you can submit it for them following the instructions [here](how-can-i-create-a-manual-referral-reward-for-a-specific-customer).&#x20;

