# I don't want customers to automatically get referral points. I want to manually complete referrals.

To manage referrals manually and ensure that customers do not automatically receive referral points, follow these steps:

1. **Adjust point earning rules**: Ensure that the setting for "[Completes Referrals](https://docs.perkville.com/features/referrals/completing-a-referral)" is toggled to off for all your existing [earning rules](https://docs.perkville.com/features/earning-rules). This action prevents customers from automatically earning points when a referral is completed.
2. **Create a progress activity**: Create a new [progress activity](https://docs.perkville.com/features/earning-rules/activities). Name it something relevant to the action that should complete a referral, such as "Qualifying Membership that Completes Referral." Make sure that "Completes Referrals" is toggled to on for the activity. 
3. **Manually complete referrals**: When a referred prospect completes the required activity (e.g., purchasing a qualifying membership) you will need to give the referred prospect the progress activity on their [customer profile](https://docs.perkville.com/faqs/referrals/broken-reference) which will trigger a [completed referral](https://docs.perkville.com/features/referrals/completing-a-referral) for the original referrer.


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