# Point earning notification

## Overview

This email is sent immediately after a customer earns points.

The email includes:

* The customer's updated point balance
* A breakdown of what they earned points for
* Available rewards
* Earning rules
* Any relevant frequency bonuses

<figure><img src="https://2181708597-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSiE75SeColbiBVbet0NZ%2Fuploads%2F3zmedPABBmPjJvYzK6Lq%2Freal_time_point_earning_notification_email.png?alt=media&#x26;token=9ae9a86a-1339-499c-aea2-eee47cfc1c42" alt="Earned points email notification"><figcaption><p>Example point earning notification email</p></figcaption></figure>

## Disabling point earning notifications

Within an earning activity's setting, you can disable invitations and point-earning notifications by toggling **Prevent Email** on.

<figure><img src="https://2181708597-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSiE75SeColbiBVbet0NZ%2Fuploads%2FDxGkq0btfXIS1snLxr8m%2FScreenshot%202025-03-26%20at%2012.06.17%E2%80%AFPM.png?alt=media&#x26;token=c448503e-bffb-44ef-a8f0-4f27895d095c" alt=""><figcaption><p>Earning activity with Prevent Email turned on</p></figcaption></figure>