> For the complete documentation index, see [llms.txt](https://docs.perkville.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.perkville.com/features/reports/customer-details.md).

# Customer Details

You can download a list of your customers, and their point balance, at any time using the customer details report.

Use the Customer Details report to export customer information, balances, membership data, and recent activity.

## Filters

Before running the report, you can apply available filters, including a **Date of last transaction** range. Use the start and end dates to limit the export to customers whose most recent transaction falls within the selected period.

## Downloading the report

1. Navigate to the **Reports** section in your Perkville dashboard.
2. Select **Customer Details** from the list of available reports.
3. Apply the desired filters.
4. Click **Run Report** to export the data as a CSV file for further analysis.

**Note: Certain** [**staff permissions**](/features/settings/staff-members.md) **are required to download this report.** If your account lacks permissions, contact the administrator or billing-responsible user of your Perkville account.

The downloaded report will contain the following fields.

* First name
* Last name
* Email address
* Birthday
* Gender
* Balance
* Total points earned
* Last location
* Date of last transaction
* Name of last transaction
* Phone number
* Loyalty program status
* Level (if using [Levels](/features/levels.md))
* Blacklisted
* Loyalty program join datetime
* User Id

For businesses using memberships, it will also include:

* Home location
* External membership status
* External member ID
* External membership type


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