# Perkville Docs ## Perkville Docs - [Welcome](https://docs.perkville.com/welcome.md) - [Integrations](https://docs.perkville.com/overview/integrations.md) - [Integrating Perkville](https://docs.perkville.com/overview/integrations/integrating-perkville.md) - [API requirements](https://docs.perkville.com/overview/integrations/integrating-perkville/api-requirements.md): Learn how to build an API Perkville can connect to - [Automating your program using Perkville's API](https://docs.perkville.com/overview/integrations/integrating-perkville/automating-your-program-using-perkvilles-api.md): This guide provides key steps and best practices for integrating with Perkville’s API to award points, track membership data, and retrieve user information. - [Integrating Your App with Perkville](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville.md) - [Authentication](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/authentication.md) - [Page to initiate the PKCE flow](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/page-to-initiate-the-pkce-flow.md) - [Joining the loyalty program](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/joining-the-loyalty-program.md) - [Referral page](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/referral-page.md) - [Referred prospects](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/referral-page/referred-prospects.md) - [Point history page](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/point-history-page.md) - [Earning rules page](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/earning-rules-page.md) - [Rewards page](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/rewards-page.md) - [Redeem confirmation page](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/rewards-page/redeem-confirmation-page.md) - [Vouchers page](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/vouchers-page.md) - [Mark voucher used confirmation page](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/vouchers-page/mark-voucher-used-confirmation-page.md) - [Levels page](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/levels-page.md) - [Challenges page](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/challenges-page.md) - [Challenge details page](https://docs.perkville.com/overview/integrations/integrating-perkville/integrating-your-app-with-perkville/challenges-page/challenge-details-page.md) - [Developer admin access for Perkville integrations](https://docs.perkville.com/overview/integrations/integrating-perkville/developer-admin-access-for-perkville-integrations.md) - [Changing POS or Membership System](https://docs.perkville.com/overview/integrations/changing-pos-or-membership-system.md) - [Integration Reference](https://docs.perkville.com/overview/integrations/integration-reference.md): Select your POS system to learn the steps to integrate! - [ABC Glofox](https://docs.perkville.com/overview/integrations/integration-reference/abc-glofox.md) - [ABC Gymsales](https://docs.perkville.com/overview/integrations/integration-reference/abc-gymsales.md) - [ABC Ignite](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite.md) - [ABC Ignite Engagement app](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/abc-ignite-engagement-app.md) - [Home screen](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/abc-ignite-engagement-app/home-screen.md) - [Intro page](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/abc-ignite-engagement-app/intro-page.md) - [Authorize ABC Fitness page](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/abc-ignite-engagement-app/authorize-abc-fitness-page.md) - [Points page](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/abc-ignite-engagement-app/points-page.md) - [Earning page](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/abc-ignite-engagement-app/earning-page.md) - [Rewards page](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/abc-ignite-engagement-app/rewards-page.md) - [Redeem reward](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/abc-ignite-engagement-app/rewards-page/redeem-reward.md) - [Reward voucher](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/abc-ignite-engagement-app/rewards-page/reward-voucher.md) - [Referral page](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/abc-ignite-engagement-app/referral-page.md) - [Check-in alerts](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/check-in-alerts.md) - [Class/Appointments](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/class-appointments.md) - [Member data](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/member-data.md) - [Perkville payment type](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/perkville-payment-type.md) - [Legacy trans\_source\_ids](https://docs.perkville.com/overview/integrations/integration-reference/abc-ignite/legacy-trans_source_ids.md) - [Acuity Scheduling](https://docs.perkville.com/overview/integrations/integration-reference/acuity-scheduling.md) - [Arketa](https://docs.perkville.com/overview/integrations/integration-reference/arketa.md) - [Antaris](https://docs.perkville.com/overview/integrations/integration-reference/antaris.md) - [Booker](https://docs.perkville.com/overview/integrations/integration-reference/booker.md) - [Boulevard](https://docs.perkville.com/overview/integrations/integration-reference/boulevard.md) - [Clover](https://docs.perkville.com/overview/integrations/integration-reference/clover.md) - [Club Automation](https://docs.perkville.com/overview/integrations/integration-reference/club-automation.md) - [Anniversary date](https://docs.perkville.com/overview/integrations/integration-reference/club-automation/anniversary-date.md) - [Promocodes](https://docs.perkville.com/overview/integrations/integration-reference/club-automation/promocodes.md) - [Club OS](https://docs.perkville.com/overview/integrations/integration-reference/club-os.md) - [ClubReady](https://docs.perkville.com/overview/integrations/integration-reference/clubready.md) - [Syncing Perkville leads](https://docs.perkville.com/overview/integrations/integration-reference/clubready/syncing-perkville-leads.md) - [CSI Spectrum](https://docs.perkville.com/overview/integrations/integration-reference/csi-spectrum.md) - [External Member Mapping](https://docs.perkville.com/overview/integrations/integration-reference/csi-spectrum/external-member-mapping.md) - [Daxko Engage Pro](https://docs.perkville.com/overview/integrations/integration-reference/daxko-engage-pro.md) - [Daxko Operations](https://docs.perkville.com/overview/integrations/integration-reference/daxko-operations.md) - [Emma](https://docs.perkville.com/overview/integrations/integration-reference/emma.md) - [Erply](https://docs.perkville.com/overview/integrations/integration-reference/erply.md) - [EZ Facility](https://docs.perkville.com/overview/integrations/integration-reference/ez-facility.md) - [fitDEGREE](https://docs.perkville.com/overview/integrations/integration-reference/fitdegree.md) - [HighLevel](https://docs.perkville.com/overview/integrations/integration-reference/highlevel.md) - [HubSpot](https://docs.perkville.com/overview/integrations/integration-reference/hubspot.md) - [Syncing Perkville leads](https://docs.perkville.com/overview/integrations/integration-reference/hubspot/syncing-perkville-leads.md) - [Jonas Compete](https://docs.perkville.com/overview/integrations/integration-reference/jonas-compete.md) - [Lightspeed R-Series](https://docs.perkville.com/overview/integrations/integration-reference/lightspeed-r-series.md) - [Lightspeed X-Series](https://docs.perkville.com/overview/integrations/integration-reference/lightspeed-x-series.md) - [Mariana Tek](https://docs.perkville.com/overview/integrations/integration-reference/mariana-tek.md) - [5th Tab Integration](https://docs.perkville.com/overview/integrations/integration-reference/mariana-tek/5th-tab-integration.md) - [Automated reward redemptions](https://docs.perkville.com/overview/integrations/integration-reference/mariana-tek/automated-reward-redemptions.md) - [Discount coupon rewards](https://docs.perkville.com/overview/integrations/integration-reference/mariana-tek/discount-coupon-rewards.md) - [Registration Tag Sync](https://docs.perkville.com/overview/integrations/integration-reference/mariana-tek/registration-tag-sync.md) - [Referral Lead Sync](https://docs.perkville.com/overview/integrations/integration-reference/mariana-tek/referral-lead-sync.md) - [Mailchimp](https://docs.perkville.com/overview/integrations/integration-reference/mailchimp.md) - [MINDBODY](https://docs.perkville.com/overview/integrations/integration-reference/mindbody.md) - [Automated redemptions](https://docs.perkville.com/overview/integrations/integration-reference/mindbody/automated-redemptions.md) - [Creating a Perkville payment type](https://docs.perkville.com/overview/integrations/integration-reference/mindbody/creating-a-perkville-payment-type.md) - [External Location ID](https://docs.perkville.com/overview/integrations/integration-reference/mindbody/external-location-id.md) - [Finding contract names](https://docs.perkville.com/overview/integrations/integration-reference/mindbody/finding-contract-names.md) - [Finding product categories](https://docs.perkville.com/overview/integrations/integration-reference/mindbody/finding-product-categories.md) - [How to add/edit a barcode in MindBody](https://docs.perkville.com/overview/integrations/integration-reference/mindbody/how-to-add-edit-a-barcode-in-mindbody.md) - [MyZone](https://docs.perkville.com/overview/integrations/integration-reference/myzone.md) - [Paramount Acceptance](https://docs.perkville.com/overview/integrations/integration-reference/paramount-acceptance.md) - [Peak Payment](https://docs.perkville.com/overview/integrations/integration-reference/peak-payment.md) - [Pike 13](https://docs.perkville.com/overview/integrations/integration-reference/pike-13.md): Integration Steps - [Rock Gym Pro](https://docs.perkville.com/overview/integrations/integration-reference/rock-gym-pro.md) - [Shopify](https://docs.perkville.com/overview/integrations/integration-reference/shopify.md) - [Square](https://docs.perkville.com/overview/integrations/integration-reference/square.md) - [Stripe](https://docs.perkville.com/overview/integrations/integration-reference/stripe.md): Attain credentials for your Stripe-Perkville integration - [Technogym](https://docs.perkville.com/overview/integrations/integration-reference/technogym.md) - [Virtuagym](https://docs.perkville.com/overview/integrations/integration-reference/virtuagym.md) - [WooCommerce](https://docs.perkville.com/overview/integrations/integration-reference/woocommerce.md) - [Zen Planner](https://docs.perkville.com/overview/integrations/integration-reference/zen-planner.md) - [Zenoti](https://docs.perkville.com/overview/integrations/integration-reference/zenoti.md) - [Mobile friendly](https://docs.perkville.com/overview/mobile-friendly.md) - [Pricing](https://docs.perkville.com/overview/pricing.md) - [Security](https://docs.perkville.com/overview/security.md) - [Glossary](https://docs.perkville.com/overview/glossary.md): A page of Perkville definitions - [Support](https://docs.perkville.com/overview/support.md) - [Release Notes](https://docs.perkville.com/overview/release-notes.md) - [June 2026](https://docs.perkville.com/overview/release-notes/june-2026.md) - [May 2026](https://docs.perkville.com/overview/release-notes/may-2026.md) - [April 2026](https://docs.perkville.com/overview/release-notes/april-2026.md) - [March 2026](https://docs.perkville.com/overview/release-notes/march-2026.md) - [February 2026](https://docs.perkville.com/overview/release-notes/february-2026.md) - [January 2026](https://docs.perkville.com/overview/release-notes/january-2026.md) - [December 2025](https://docs.perkville.com/overview/release-notes/december-2025.md) - [November 2025](https://docs.perkville.com/overview/release-notes/november-2025.md) - [October 2025](https://docs.perkville.com/overview/release-notes/october-2025.md) - [September 2025](https://docs.perkville.com/overview/release-notes/september-2025.md) - [Customers](https://docs.perkville.com/features/customers.md) - [Export your customer list](https://docs.perkville.com/features/customers/export-your-customer-list.md) - [Program status](https://docs.perkville.com/features/customers/program-status.md) - [Customer identifiers](https://docs.perkville.com/features/customers/customer-identifiers.md) - [Transfer account data](https://docs.perkville.com/features/customers/transfer-account-data.md) - [Memberships](https://docs.perkville.com/features/customers/memberships.md) - [Transitioning membership systems](https://docs.perkville.com/features/customers/memberships/transitioning-membership-systems.md) - [Bulk point updates](https://docs.perkville.com/features/customers/bulk-point-updates.md) - [Reversing a user's Perkville account closure](https://docs.perkville.com/features/customers/reversing-a-users-perkville-account-closure.md): This page describes how to reverse a user's Perkville account closure, under certain circumstances. - [Custom attributes](https://docs.perkville.com/features/customers/custom-attributes.md) - [Export customer's transaction history](https://docs.perkville.com/features/customers/export-customers-transaction-history.md) - [Email preferences](https://docs.perkville.com/features/customers/email-preferences.md) - [Branding](https://docs.perkville.com/features/branding.md) - [Customizing your logo and brand colors](https://docs.perkville.com/features/branding/customizing-your-logo-and-brand-colors.md) - [Customizing the look of loyalty program pages](https://docs.perkville.com/features/branding/customizing-the-look-of-loyalty-program-pages.md) - [Customizing the appearance of emails](https://docs.perkville.com/features/branding/customizing-the-appearance-of-emails.md) - [Using custom domains for your loyalty program and emails](https://docs.perkville.com/features/branding/using-custom-domains-for-your-loyalty-program-and-emails.md) - [Referrals](https://docs.perkville.com/features/referrals.md) - [Configuring your referral program](https://docs.perkville.com/features/referrals/configuring-your-referral-program.md) - [Referral reward eligibility window](https://docs.perkville.com/features/referrals/configuring-your-referral-program/referral-reward-eligibility-window.md) - [Completing a referral](https://docs.perkville.com/features/referrals/completing-a-referral.md) - [Managing active and inactive referral rules and offers](https://docs.perkville.com/features/referrals/managing-active-and-inactive-referral-rules-and-offers.md) - [Earning rules](https://docs.perkville.com/features/earning-rules.md) - [Join](https://docs.perkville.com/features/earning-rules/join.md): Learn about join bonuses and membership-restricted join bonuses - [Birthday](https://docs.perkville.com/features/earning-rules/birthday.md) - [Membership anniversary](https://docs.perkville.com/features/earning-rules/membership-anniversary.md) - [Custom](https://docs.perkville.com/features/earning-rules/custom.md) - [Twitter (X)](https://docs.perkville.com/features/earning-rules/twitter-x.md) - [Activities](https://docs.perkville.com/features/earning-rules/activities.md) - [Promotions and bonus earnings](https://docs.perkville.com/features/earning-rules/promotions-and-bonus-earnings.md) - [Recurring bonus](https://docs.perkville.com/features/earning-rules/promotions-and-bonus-earnings/recurring-bonus.md) - [Frequency bonus](https://docs.perkville.com/features/earning-rules/promotions-and-bonus-earnings/frequency-bonus.md) - [For customers: How a monthly/weekly bonus works](https://docs.perkville.com/features/earning-rules/promotions-and-bonus-earnings/frequency-bonus/for-customers-how-a-monthly-weekly-bonus-works.md): How can you earn points for a monthly or weekly frequency bonus? - [Time bonus](https://docs.perkville.com/features/earning-rules/promotions-and-bonus-earnings/time-bonus.md) - [Promotion bonus](https://docs.perkville.com/features/earning-rules/promotions-and-bonus-earnings/promotion-bonus.md) - [Redeeming rules](https://docs.perkville.com/features/redeeming-rules.md) - [Custom rewards](https://docs.perkville.com/features/redeeming-rules/custom-rewards.md) - [Voucher statuses](https://docs.perkville.com/features/redeeming-rules/custom-rewards/voucher-statuses.md) - [External rewards](https://docs.perkville.com/features/redeeming-rules/external-rewards.md) - [Instant rewards](https://docs.perkville.com/features/redeeming-rules/instant-rewards.md) - [Challenges](https://docs.perkville.com/features/challenges.md) - [Creating a challenge](https://docs.perkville.com/features/challenges/creating-a-challenge.md) - [Manually adding challenge progress](https://docs.perkville.com/features/challenges/manually-adding-challenge-progress.md) - [Levels](https://docs.perkville.com/features/levels.md) - [Emails](https://docs.perkville.com/features/emails.md) - [Email preferences](https://docs.perkville.com/features/emails/email-preferences.md) - [Invitations](https://docs.perkville.com/features/emails/invitations.md) - [Point earning notification](https://docs.perkville.com/features/emails/point-earning-notification.md) - [Weekly summary](https://docs.perkville.com/features/emails/weekly-summary.md) - [Redemption](https://docs.perkville.com/features/emails/redemption.md) - [Challenge emails](https://docs.perkville.com/features/emails/challenge-emails.md) - [Settings](https://docs.perkville.com/features/settings.md) - [Advanced](https://docs.perkville.com/features/settings/advanced.md) - [Agreements](https://docs.perkville.com/features/settings/advanced/agreements.md) - [Allowed registration URLs](https://docs.perkville.com/features/settings/advanced/allowed-registration-urls.md) - [Business dashboard message section](https://docs.perkville.com/features/settings/advanced/business-dashboard-message-section.md): In "Advanced" settings, this section enables you to provide your business staff with dedicated contact points—a phone number and/or email address—where they can seek support for the loyalty program. - [Integration platform](https://docs.perkville.com/features/settings/advanced/integration-platform.md) - [Join restriction](https://docs.perkville.com/features/settings/advanced/join-restriction.md) - [Membership settings](https://docs.perkville.com/features/settings/advanced/membership-settings.md) - [Prohibit staff from earning or redeeming points](https://docs.perkville.com/features/settings/advanced/prohibit-staff-from-earning-or-redeeming-points.md) - [Point expiration by inactivity](https://docs.perkville.com/features/settings/advanced/point-expiration-by-inactivity.md) - [Referral offer claim options](https://docs.perkville.com/features/settings/advanced/referral-offer-claim-options.md) - [Advertising](https://docs.perkville.com/features/settings/advertising.md) - [Business info](https://docs.perkville.com/features/settings/business-info.md) - [Launch controls](https://docs.perkville.com/features/settings/business-info/launch-controls.md): Control your program start date and decide what activity is allowed before launch. - [Branding](https://docs.perkville.com/features/settings/branding.md) - [Challenges](https://docs.perkville.com/features/settings/challenges.md) - [Global Challenge Settings](https://docs.perkville.com/features/settings/challenges/global-challenge-settings.md) - [Challenge Settings](https://docs.perkville.com/features/settings/challenges/challenge-settings.md) - [Challenge Progress Activities](https://docs.perkville.com/features/settings/challenges/challenge-progress-activities.md) - [Challenge Rewards](https://docs.perkville.com/features/settings/challenges/challenge-rewards.md) - [Challenge Invitations](https://docs.perkville.com/features/settings/challenges/challenge-invitations.md) - [Locations](https://docs.perkville.com/features/settings/locations.md) - [Loyalty Program](https://docs.perkville.com/features/settings/loyalty-program.md): Settings for your loyalty program. - [Prohibit Customers](https://docs.perkville.com/features/settings/prohibit-customers.md): To ban or unban users in your Perkville rewards program, you need to access the "Prohibit Customers" settings - [Staff members](https://docs.perkville.com/features/settings/staff-members.md) - [Redeeming options](https://docs.perkville.com/features/settings/redeeming-options.md) - [Vouchers](https://docs.perkville.com/features/vouchers.md) - [Reports](https://docs.perkville.com/features/reports.md) - [Customer Details](https://docs.perkville.com/features/reports/customer-details.md): You can download a list of your customers, and their point balance, at any time using the customer details report. - [Challenge Overview](https://docs.perkville.com/features/reports/challenge-overview.md) - [Challenge Overview by Home Location](https://docs.perkville.com/features/reports/challenge-overview-by-home-location.md) - [Challenge Progress by Individual](https://docs.perkville.com/features/reports/challenge-progress-by-individual.md) - [Challenge Requirements](https://docs.perkville.com/features/reports/challenge-requirements.md) - [Points By Customer](https://docs.perkville.com/features/reports/points-by-customer.md) - [Points By Location](https://docs.perkville.com/features/reports/points-by-location.md) - [Redemption Details](https://docs.perkville.com/features/reports/redemption-details.md) - [Redemption Overview](https://docs.perkville.com/features/reports/redemption-overview.md) - [Referral Details](https://docs.perkville.com/features/reports/referral-details.md) - [Referral Overview](https://docs.perkville.com/features/reports/referral-overview.md) - [Registration Rate Overview](https://docs.perkville.com/features/reports/registration-rate-overview.md) - [Registration Rate by Location](https://docs.perkville.com/features/reports/registration-rate-by-location.md) - [Transaction Detail](https://docs.perkville.com/features/reports/transaction-detail.md) - [Transaction Quantities by Location](https://docs.perkville.com/features/reports/transaction-quantities-by-location.md) - [Agency](https://docs.perkville.com/features/agency.md) - [Overview](https://docs.perkville.com/features/agency/overview.md) - [Ad terms](https://docs.perkville.com/features/agency/ad-terms.md): This page describes what content is prohibited from the Perkville ad platform - [Suppressions](https://docs.perkville.com/features/agency/suppressions.md) - [Advertisers](https://docs.perkville.com/features/agency/advertisers.md) - [Images](https://docs.perkville.com/features/agency/images.md) - [Creatives](https://docs.perkville.com/features/agency/creatives.md) - [Campaigns](https://docs.perkville.com/features/agency/campaigns.md) - [Obtaining business approval](https://docs.perkville.com/features/agency/obtaining-business-approval.md) - [Reports](https://docs.perkville.com/features/agency/reports.md) - [Ad email report](https://docs.perkville.com/features/agency/reports/ad-email-report.md) - [Ad click report](https://docs.perkville.com/features/agency/reports/ad-click-report.md) - [Ad impression report](https://docs.perkville.com/features/agency/reports/ad-impression-report.md) - [Custom Domains](https://docs.perkville.com/features/custom-domains.md) - [Signing up with Perkville](https://docs.perkville.com/guides/signing-up-with-perkville.md) - [Onboarding](https://docs.perkville.com/guides/onboarding.md) - [Membership upgrades](https://docs.perkville.com/guides/membership-upgrades.md) - [Promoting your loyalty program](https://docs.perkville.com/guides/promoting-your-loyalty-program.md) - [Audit your loyalty program performance](https://docs.perkville.com/guides/audit-your-loyalty-program-performance.md) - [API](https://docs.perkville.com/faqs/api.md): This section concerns questions for the Perkville API. - [Error codes](https://docs.perkville.com/faqs/api/error-codes.md): This page describes validation error codes from the API and what they mean. - [End customer FAQs](https://docs.perkville.com/faqs/end-customer-faqs.md) - [I'm unable to join a business' loyalty program. What should I do?](https://docs.perkville.com/faqs/end-customer-faqs/im-unable-to-join-a-business-loyalty-program.-what-should-i-do.md) - [Freeing up your Gmail address if you accidentally created a duplicate account](https://docs.perkville.com/faqs/end-customer-faqs/freeing-up-your-gmail-address-if-you-accidentally-created-a-duplicate-account.md) - [Why are some of my referrals not showing in my account?](https://docs.perkville.com/faqs/end-customer-faqs/why-are-some-of-my-referrals-not-showing-in-my-account.md) - [What should I do if I receive an email saying my account has been suspended?](https://docs.perkville.com/faqs/end-customer-faqs/what-should-i-do-if-i-receive-an-email-saying-my-account-has-been-suspended.md) - [Where are my points?](https://docs.perkville.com/faqs/end-customer-faqs/where-are-my-points.md) - [How can I change my primary email?](https://docs.perkville.com/faqs/end-customer-faqs/how-can-i-change-my-primary-email.md): This page describes how to change your primary email address - [Onboarding](https://docs.perkville.com/faqs/onboarding.md) - [Can Perkville migrate data from other loyalty / rewards software platforms?](https://docs.perkville.com/faqs/onboarding/can-perkville-migrate-data-from-other-loyalty-rewards-software-platforms.md) - [Is it possible to invite customers with a link in our own emails rather than through Perkville?](https://docs.perkville.com/faqs/onboarding/is-it-possible-to-invite-customers-with-a-link-in-our-own-emails-rather-than-through-perkville.md) - [The reward images that I added look blurry. How can I fix this?](https://docs.perkville.com/faqs/onboarding/the-reward-images-that-i-added-look-blurry.-how-can-i-fix-this.md) - [Can customers be automatically opted into the program?](https://docs.perkville.com/faqs/onboarding/can-customers-be-automatically-opted-into-the-program.md) - [Managing emails and names](https://docs.perkville.com/faqs/managing-emails-and-names.md) - [Two of my customers share the same Perkville account. What should I do?](https://docs.perkville.com/faqs/managing-emails-and-names/two-of-my-customers-share-the-same-perkville-account.-what-should-i-do.md): This page describes what to do when a customer writes in asking to separate two Perkville accounts that currently are combined. - [Can I merge two emails into the same account?](https://docs.perkville.com/faqs/managing-emails-and-names/can-i-merge-two-emails-into-the-same-account.md) - [How do I correct an email on an account?](https://docs.perkville.com/faqs/managing-emails-and-names/how-do-i-correct-an-email-on-an-account.md) - [Can I change which email my customer receives their notifications?](https://docs.perkville.com/faqs/managing-emails-and-names/can-i-change-which-email-my-customer-receives-their-notifications.md) - [Can I remove an email address from a customer's account?](https://docs.perkville.com/faqs/managing-emails-and-names/can-i-remove-an-email-address-from-a-customers-account.md) - [Can I change the name of a customer?](https://docs.perkville.com/faqs/managing-emails-and-names/can-i-change-the-name-of-a-customer.md) - [My customer has two accounts. What should I do?](https://docs.perkville.com/faqs/managing-emails-and-names/my-customer-has-two-accounts.-what-should-i-do.md) - [How do I change the Email that I use to log in to Perkville?](https://docs.perkville.com/faqs/managing-emails-and-names/how-do-i-change-the-email-that-i-use-to-log-in-to-perkville.md) - [My customer does not want to receive emails every time they receive points. What should I do?](https://docs.perkville.com/faqs/managing-emails-and-names/my-customer-does-not-want-to-receive-emails-every-time-they-receive-points.-what-should-i-do.md) - [How do I reset my password?](https://docs.perkville.com/faqs/managing-emails-and-names/how-do-i-reset-my-password.md): This page describes how to reset your password - [How can my customer deactivate their Perkville points account?](https://docs.perkville.com/faqs/managing-emails-and-names/how-can-my-customer-deactivate-their-perkville-points-account.md): This page applies to end users of the Perkville platform who wish to deactivate their rewards account. - [Perkville Support cannot help with purported inaccessible email addresses](https://docs.perkville.com/faqs/managing-emails-and-names/perkville-support-cannot-help-with-purported-inaccessible-email-addresses.md): This page describes a scenario in which a person has lost access to their email address, and would like to transfer points or access from the old email address to a new one. - [My customer says they're not receiving email, why?](https://docs.perkville.com/faqs/managing-emails-and-names/my-customer-says-theyre-not-receiving-email-why.md): This page describes why users may not be receiving email and how to resolve the issue. - [Points](https://docs.perkville.com/faqs/points.md) - [How do I add points to a customers account?](https://docs.perkville.com/faqs/points/how-do-i-add-points-to-a-customers-account.md) - [My customer is missing points. What should I do?](https://docs.perkville.com/faqs/points/my-customer-is-missing-points.-what-should-i-do.md) - [Why did my customer's points expire?](https://docs.perkville.com/faqs/points/why-did-my-customers-points-expire.md): If a customer's points are being canceled, please follow these steps to troubleshoot the issue. - [Can you reactivate points that expired?](https://docs.perkville.com/faqs/points/can-you-reactivate-points-that-expired.md) - [Redemptions](https://docs.perkville.com/faqs/redemptions.md): This section contains FAQs on redemptions. - [I want to remove the redemption button for customers](https://docs.perkville.com/faqs/redemptions/i-want-to-remove-the-redemption-button-for-customers.md): This page describes the "Allow customers to redeem on their own" option in advanced settings - [A customer accidentally redeemed a reward. What should I do?](https://docs.perkville.com/faqs/redemptions/a-customer-accidentally-redeemed-a-reward.-what-should-i-do.md) - [Understanding voucher redemptions and how to handle mistaken redemptions](https://docs.perkville.com/faqs/redemptions/understanding-voucher-redemptions-and-how-to-handle-mistaken-redemptions.md) - [How did a pending customer redeem points?](https://docs.perkville.com/faqs/redemptions/how-did-a-pending-customer-redeem-points.md) - [Referrals](https://docs.perkville.com/faqs/referrals.md) - [How can I create a manual referral reward for a specific customer?](https://docs.perkville.com/faqs/referrals/how-can-i-create-a-manual-referral-reward-for-a-specific-customer.md): This page describes how to give an ad hoc referral, in the case a member did not create a referral on their own. - [Do referral offers expire and if so, is the referral notified?](https://docs.perkville.com/faqs/referrals/do-referral-offers-expire-and-if-so-is-the-referral-notified.md) - [I don't want customers to automatically get referral points. I want to manually complete referrals.](https://docs.perkville.com/faqs/referrals/i-dont-want-customers-to-automatically-get-referral-points.-i-want-to-manually-complete-referrals..md) - [Referral submission error for front desk staff](https://docs.perkville.com/faqs/referrals/referral-submission-error-for-front-desk-staff.md) - [How do I check if a referral has been submitted and its status?](https://docs.perkville.com/faqs/referrals/how-do-i-check-if-a-referral-has-been-submitted-and-its-status.md) - [How does Perkville track who referred who?](https://docs.perkville.com/faqs/referrals/how-does-perkville-track-who-referred-who.md) - [Miscellaneous](https://docs.perkville.com/faqs/miscellaneous.md) - [Protecting against password reuse](https://docs.perkville.com/faqs/miscellaneous/protecting-against-password-reuse.md): This article describes how Perkville helps protects against credential stuffing, and what you can do to secure your account - [Is it possible to pre-populate the email address field on the page for joining the loyalty program?](https://docs.perkville.com/faqs/miscellaneous/is-it-possible-to-pre-populate-the-email-address-field-on-the-page-for-joining-the-loyalty-program.md) - [I need to change the support email that displays in the footer. How can I do that?](https://docs.perkville.com/faqs/miscellaneous/i-need-to-change-the-support-email-that-displays-in-the-footer.-how-can-i-do-that.md) - [I would like to reactivate my business' Perkville account.](https://docs.perkville.com/faqs/miscellaneous/i-would-like-to-reactivate-my-business-perkville-account..md) - [How do I control my email notifications?](https://docs.perkville.com/faqs/miscellaneous/how-do-i-control-my-email-notifications.md) - [How do I update my billing information (e.g. credit card on file)?](https://docs.perkville.com/faqs/miscellaneous/how-do-i-update-my-billing-information-e.g.-credit-card-on-file.md) - [How do I edit a customer's birthday?](https://docs.perkville.com/faqs/miscellaneous/how-do-i-edit-a-customers-birthday.md) - [How do I edit a customer's home location?](https://docs.perkville.com/faqs/miscellaneous/how-do-i-edit-a-customers-home-location.md) - [My customer signed up for a new membership, will their points transfer?](https://docs.perkville.com/faqs/miscellaneous/my-customer-signed-up-for-a-new-membership-will-their-points-transfer.md) - [How do I cancel my Perkville subscription?](https://docs.perkville.com/faqs/miscellaneous/how-do-i-cancel-my-perkville-subscription.md) - [How are voided transactions accounted for?](https://docs.perkville.com/faqs/miscellaneous/how-are-voided-transactions-accounted-for.md) - [Where do I find my business ID?](https://docs.perkville.com/faqs/miscellaneous/where-do-i-find-my-business-id.md) - [Company information](https://docs.perkville.com/legal/company-information.md) - [Perkville addresses](https://docs.perkville.com/legal/company-information/perkville-addresses.md) - [DPAs](https://docs.perkville.com/legal/dpas.md) - [Perkville DPA | May 5, 2026](https://docs.perkville.com/legal/dpas/perkville-dpa-or-may-5-2026.md) - [MSAs](https://docs.perkville.com/legal/msas.md) - [Perkville MSA | May 5, 2026](https://docs.perkville.com/legal/msas/perkville-msa-or-may-5-2026.md) - [Perkville MSA | November 14, 2025](https://docs.perkville.com/legal/msas/perkville-msa-or-november-14-2025.md) - [Perkville MSA | September 25, 2025](https://docs.perkville.com/legal/msas/perkville-msa-or-september-25-2025.md) - [Perkville referral program terms](https://docs.perkville.com/legal/perkville-referral-program-terms.md) - [Privacy](https://docs.perkville.com/legal/privacy.md) - [Perkville Privacy Policy | May 14, 2026](https://docs.perkville.com/legal/privacy/perkville-privacy-policy-or-may-14-2026.md) - [Terms](https://docs.perkville.com/legal/terms.md) - [Perkville Terms of Service | February 19, 2025](https://docs.perkville.com/legal/terms/perkville-terms-of-service-or-february-19-2025.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://docs.perkville.com/welcome.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.