> For the complete documentation index, see [llms.txt](https://docs.perkville.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.perkville.com/overview/support.md). # Support Depending on your relationship with Perkville, there are different ways to get the help you need: ### 📌 For Current Business Customers Many common account changes can be started with the documentation below: * [Update billing information](/faqs/miscellaneous/how-do-i-update-my-billing-information-e.g.-credit-card-on-file.md) * [Add a location to an existing program](/features/settings/locations/adding-a-location-to-an-existing-program.md) * [Manage staff members and Admin access](/features/settings/staff-members.md) * [Prepare for a business or location ownership change](/faqs/miscellaneous/what-should-i-do-when-my-business-or-location-changes-ownership.md) If you need technical support, account-specific assistance, or help with configuration, please email us at: **📧** [**support@perkville.com**](mailto:support@perkville.com) Our team will be happy to assist with technical support, account questions, and configuration issues. *** ### 🧑‍💼 For Customers of Businesses That Use Perkville If you are a customer of a business that uses Perkville for its loyalty program, please contact the **business directly**. Each business controls the rules of its own loyalty program and has the ability to adjust points, approve redemptions, and answer program-specific questions. *** ### 🔒 For Perkville Account or Personal-Data Deletion If you want to permanently delete your Perkville account and associated personal data, see [How do I delete my Perkville account and personal data?](/faqs/end-customer-faqs/how-do-i-delete-my-perkville-account-and-personal-data.md). This is different from contacting a business about loyalty-program rules, points, rewards, or membership. The deletion guide links directly to Perkville's self-service deletion request. *** ### 📈 For Businesses Interested in Using Perkville If you're a business interested in offering a loyalty and referral program powered by Perkville, we’d love to show you how it works. **📅 Schedule a demo here:**\ --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.perkville.com/overview/support.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.