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  • Overview
    • About
    • Integrations
      • Perkville API
      • Partners
      • Integrating Perkville
        • API requirements
        • Automating your program using Perkville's API
        • Integrating Your Mobile App with Perkville
          • Page to initiate the PKCE flow.
          • Joining the loyalty program
          • Referral page
            • Referred prospects
          • Point history page
          • Earning rules page
          • Rewards page
            • Redeem confirmation page
          • Vouchers page
            • Mark voucher used confirmation page
          • Challenges page
            • Challenge details page
      • Integration Reference
        • ABC Ignite
          • ABC Ignite Engagement app
            • Home screen
            • Intro page
            • Authorize ABC Fitness page
            • Points page
            • Earning page
            • Rewards page
              • Redeem reward
              • Reward voucher
            • Referral page
        • Mariana Tek
        • MINDBODY
          • Creating a Perkville payment type
          • How to add/edit a barcode in MindBody
        • Shopify
    • Security
    • Support
  • Features
    • Referrals
      • Configuring your referral program
      • Completing a referral
    • Earning rules
      • Join
      • Birthday
      • Custom
      • Twitter (X)
      • Referrals
      • Activities
    • Redeeming rules
      • Custom rewards
        • Initial voucher status
      • External rewards
      • Instant rewards
    • Promotions
      • Frequency bonus
        • For customers: How a monthly/weekly bonus works
      • Time bonus
      • Promotion bonus
    • Challenges
      • Creating a challenge
      • Manually adding challenge progress
    • Levels
    • Emails
      • Invitations
      • Point earning notification
      • Weekly summary
      • Redemption
      • Challenge emails
    • Managing customers
      • Referrals
      • Customer profile
        • Managing customer emails
        • Program Status
        • Ad-hoc points, redemptions, and adjustments
        • Transfer account data
        • Voiding transactions
        • Perkville email subscription status
        • Reversing a user's Perkville account closure
      • Bulk point updates
        • Add / Redeem page
        • CSV upload
      • Inviting customers
      • Export customer list
    • Settings
      • Advanced
        • Agreements
        • Allowed registration URLs
        • Business dashboard message section
        • Integration platform
        • Join restriction
        • Membership settings
        • Prohibit staff from earning or redeeming points
        • Referral offer claim options
      • Advertising
      • Business info
      • Branding
      • Challenges
        • Global Challenge Settings
        • Challenge Settings
        • Challenge Progress Activities
        • Challenge Rewards
        • Challenge Invitations
      • Locations
      • Prohibit Customers
      • Staff members
      • Redeeming options
    • Vouchers
    • Reports
      • Customer list export with points
      • Challenge Overview
      • Points By Location
      • Redemption Details
      • Redemption Overview
      • Referral Details
      • Referral Overview
      • Registration Rate Overview
    • Agency
      • Overview
      • Ad terms
      • Suppressions
      • Advertisers
      • Images
      • Creatives
      • Campaigns
      • Obtaining business approval
      • Reports
        • Ad email report
        • Ad click report
        • Ad impression report
  • Custom Domains
  • FAQs
    • End customer FAQs
      • I'm unable to join a business' loyalty program. What should I do?
      • Freeing up your Gmail address if you accidentally created a duplicate account
      • Why are some of my referrals not showing in my account?
      • What should I do if I receive an email saying my account has been suspended?
    • Miscellaneous
      • Protecting against password reuse
      • Is it possible to pre-populate the email address field on the page for joining the reward program?
      • I need to change the support email that displays in the footer. How can I do that?
      • I would like to reactivate my business' Perkville account.
      • How do I control my email notifications?
      • How do I update my billing information (e.g. credit card on file)?
      • How do I edit a customer's birthday?
    • Onboarding
      • Can Perkville migrate data from other loyalty / rewards software platforms?
      • Is it possible to invite customers with a link in our own emails rather than through Perkville?
      • The reward images that I added look blurry. How can I fix this?
    • Managing emails and names
      • Can you merge two emails into the same account?
      • I would like to correct an email on an account. How do you do that?
      • Can I change which email my customer receives their notifications?
      • Can I remove an email address from a customer's account?
      • Can you change the name of a customer?
      • My customer has two accounts. What should I do?
      • How Do I Change the Email That I Use to Log in to Perkville?
      • My customer does not want to receive emails every time. What should I do?
      • How do I reset my password?
      • Answering "How can I deactivate my Perkville points account?"
    • Points
      • My customer's points are being expired. Why?
      • My customer is missing points. What should I do?
      • How do we add points to a customer or member account?
      • Can you reactivate points that expired?
    • Redemptions
      • A customer accidentally redeemed a reward. What should I do?
      • Understanding voucher redemptions and how to handle mistaken redemptions
    • Referrals
      • Can you reward a customer for referring their friend?
      • Do referral offers expire and if so, is the referral notified?
      • I don't want customers to automatically get referral points. I want to manually complete referrals.
      • Referral submission error for front desk staff
      • How do I check if a referral has been submitted and its status?
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  1. Features

Redeeming rules

PreviousActivitiesNextCustom rewards

Last updated 15 days ago

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Perkville offers flexible redemption options through a variety of redeeming rules within your loyalty program. Here are the types of redeeming rules available on Perkville:

: Design bespoke rewards tailored to your customers' preferences and your business objectives. Whether it's a free item, a discount on a purchase, or a special service, custom rewards allow you to create personalized incentives that resonate with your audience.

: Offer rewards sourced from external partners or vendors to broaden your redemption offerings. These partnerships can provide additional value to your customers by giving them access to a diverse range of rewards beyond what your business directly offers.

: Deliver immediate gratification to your customers with rewards that are instantly redeemed upon customers earning. Instant Rewards can be seamlessly integrated into referrals or used as incentives in challenges, motivating quick engagement and boosting participation. From instant discounts to on-the-spot freebies, these rewards drive timely action and elevate the customer experience through swift, tangible benefits.

Custom Rewards
External Rewards
Instant Rewards