# End customer FAQs Welcome to the Perkville FAQs for end customers of the businesses that use Perkville. If you’re earning points at your gym, local retailer, or another business through Perkville, this section is here to help answer your questions. You’ll find answers to common questions about earning and redeeming points, referring friends, accessing your account, and more. If you don’t see the answer to your question, we recommend checking with the business where you’re earning points, as they may have specific policies for their loyalty program. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.perkville.com/faqs/end-customer-faqs.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.