> For the complete documentation index, see [llms.txt](https://docs.perkville.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.perkville.com/faqs/managing-emails-and-names.md).

# Managing emails and names

- [Two of my customers share the same Perkville account. What should I do?](https://docs.perkville.com/faqs/managing-emails-and-names/two-of-my-customers-share-the-same-perkville-account.-what-should-i-do.md): This page describes what to do when a customer writes in asking to separate two Perkville accounts that currently are combined.
- [Can I merge two emails into the same account?](https://docs.perkville.com/faqs/managing-emails-and-names/can-i-merge-two-emails-into-the-same-account.md)
- [How do I correct an email on an account?](https://docs.perkville.com/faqs/managing-emails-and-names/how-do-i-correct-an-email-on-an-account.md)
- [Can I change which email my customer receives their notifications?](https://docs.perkville.com/faqs/managing-emails-and-names/can-i-change-which-email-my-customer-receives-their-notifications.md)
- [Can I remove an email address from a customer's account?](https://docs.perkville.com/faqs/managing-emails-and-names/can-i-remove-an-email-address-from-a-customers-account.md)
- [Can I change the name of a customer?](https://docs.perkville.com/faqs/managing-emails-and-names/can-i-change-the-name-of-a-customer.md)
- [My customer has two accounts. What should I do?](https://docs.perkville.com/faqs/managing-emails-and-names/my-customer-has-two-accounts.-what-should-i-do.md)
- [How do I change the Email that I use to log in to Perkville?](https://docs.perkville.com/faqs/managing-emails-and-names/how-do-i-change-the-email-that-i-use-to-log-in-to-perkville.md)
- [My customer does not want to receive emails every time they receive points. What should I do?](https://docs.perkville.com/faqs/managing-emails-and-names/my-customer-does-not-want-to-receive-emails-every-time-they-receive-points.-what-should-i-do.md)
- [How do I reset my password?](https://docs.perkville.com/faqs/managing-emails-and-names/how-do-i-reset-my-password.md): This page describes how to reset your password
- [How can my customer deactivate their Perkville points account?](https://docs.perkville.com/faqs/managing-emails-and-names/how-can-my-customer-deactivate-their-perkville-points-account.md): This page applies to end users of the Perkville platform who wish to deactivate their rewards account.
- [Perkville Support cannot help with purported inaccessible email addresses](https://docs.perkville.com/faqs/managing-emails-and-names/perkville-support-cannot-help-with-purported-inaccessible-email-addresses.md): This page describes a scenario in which a person has lost access to their email address, and would like to transfer points or access from the old email address to a new one.
- [My customer says they're not receiving email, why?](https://docs.perkville.com/faqs/managing-emails-and-names/my-customer-says-theyre-not-receiving-email-why.md): This page describes why users may not be receiving email and how to resolve the issue.


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