Using custom domains for your loyalty program and emails

Perkville offers the ability to use custom domains for both your loyalty program’s URL and the sender address of transactional emails. This feature is available for enterprise accounts and provides a more branded experience for your customers.

Custom loyalty program URL

Instead of using a standard Perkville link, you can configure your program to use a custom subdomain such as:

rewards.yourbusiness.com

This allows customers to access your loyalty site on a branded URL that aligns with your business domain.

Custom email sender address

You can also customize the sender email address used for Perkville’s automated messages (e.g., point earnings, referrals). For example:

[email protected]

Emails sent from this address help reinforce your brand and improve customer recognition.

Setup process

Setting up custom domains requires DNS configuration and coordination between your IT team and Perkville’s support team. For a detailed guide, visit:

👉 Setting up custom domains

This guide includes step-by-step instructions and DNS record requirements.