# Redeeming options

Perkville offers flexible redemption options that allow businesses to configure how rewards are distributed and used. This includes both multi-use and single-use coupon codes, as well as optional reward URLs. These settings are accessible to business administrators through the Perkville dashboard.

### Accessing Redemption Options

To manage your redemption settings:

1. Log into your Perkville business dashboard.
2. In the left-hand navigation, click **Settings**.
3. Select **Redeeming Options**.

Here, you’ll see two sections:

* **Multi-Use Options**
* **Single Use Coupon Batches**

***

### Multi-Use Options

The top section allows you to configure **multi-use rewards**. These are useful for perks that the business may be ok with being shared such as referral offers that are for new customers only.

For each perk, you can choose one of the following:

#### Coupon Code

* Enter a code that will be displayed on the voucher when the customer redeems the perk.

#### Reward URL

* Instead of showing a code, you can enter a URL that the customer will be directed to upon redemption.
* If you check the **"Redirect to reward URL"** box, the customer will be forwarded to the reward page immediately after redeeming the reward.
* This is useful for perks that require additional signup steps or landing pages.

***

### Single Use Coupon Batches

The second section allows you to upload **batches of single-use coupon codes** and assign them to perks.

#### How it works:

* You upload a batch of unique codes (e.g., generated by Shopify or another system).
* When a customer redeems the perk, Perkville will draw from this batch and show a unique code on their voucher.
* These codes are often used for rewards where businesses want to prevent sharing or reuse.

#### Key Features:

* Email alerts are sent automatically when coupon batches are running low.
* Each code on the voucher comes with a **copy icon** to make redemption easier.
* A **QR code** is also displayed on the voucher so staff can quickly scan and validate the reward.

To upload a batch:

1. Click **Add Batch** under the “Single Use Coupon Batches” section.
2. Enter a **Batch Name** and select the **Perk** the codes should be tied to.
3. Choose the **redeemable locations**.
4. Paste your unique codes into the text field, one per line.
5. Click **Save**.

***

### Summary

| Feature                    | Multi-Use Options              | Single Use Coupon Batches  |
| -------------------------- | ------------------------------ | -------------------------- |
| Coupon type                | One shared code                | Unique code per redemption |
| Best Fof                   | Referral offer                 | One time use               |
| Custom URL support         | ✅ Reward URL + Redirect option | ❌ Not applicable           |
| Email alerts for depletion | ❌                              | ✅                          |
| Copy icon + QR Code        | ✅                              | ✅                          |


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.perkville.com/features/settings/redeeming-options.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.