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  • Overview
    • About
    • Integrations
      • Perkville API
      • Partners
      • Integrating Perkville
        • API requirements
        • Automating your program using Perkville's API
        • Integrating Your Mobile App with Perkville
          • Page to initiate the PKCE flow.
          • Joining the loyalty program
          • Referral page
            • Referred prospects
          • Point history page
          • Earning rules page
          • Rewards page
            • Redeem confirmation page
          • Vouchers page
            • Mark voucher used confirmation page
          • Challenges page
            • Challenge details page
      • Integration Reference
        • ABC Ignite
          • ABC Ignite Engagement app
            • Home screen
            • Intro page
            • Authorize ABC Fitness page
            • Points page
            • Earning page
            • Rewards page
              • Redeem reward
              • Reward voucher
            • Referral page
        • Mariana Tek
        • Shopify
    • Security
    • Support
  • Features
    • Loyalty program rules
      • Earning rules
        • Join
        • Birthday
        • Custom
        • Referral
          • Referral offer
          • Completing a referral
          • Referral flow
            • 1. Share referral offer
            • 2.Receive referral offer
            • 3. View offer details
            • 4. Claim offer
            • 5. Receive voucher
            • 6. Earn points for completed referral
        • Twitter (X)
        • Activities
      • Redeeming rules
        • Custom rewards
          • Initial voucher status
        • External rewards
    • Promotions
      • Frequency bonus
        • For customers: How a monthly/weekly bonus works
      • Time bonus
      • Promotion bonus
    • Challenges
      • Creating a challenge
      • Manually adding challenge progress
    • Emails
      • Invitations
      • Point earning notification
      • Weekly summary
      • Redemption
      • Challenge emails
        • Challenge invitation
        • Challenge progress notification
    • Managing customers
      • Referrals
      • Customer profile
        • Managing customer emails
        • Program Status
        • Ad-hoc points, redemptions, and adjustments
        • Transfer account data
        • Voiding transactions
        • Perkville email subscription status
        • Reversing a user's Perkville account closure
      • Bulk point updates
        • Add / Redeem page
        • CSV upload
      • Inviting customers
      • Export customer list
    • Settings
      • Advanced
        • Agreements
        • Allowed registration URLs
        • Business dashboard message section
        • Integration platform
        • Join restriction
        • Membership settings
        • Prohibit staff from earning or redeeming points
        • Referral offer claim options
      • Advertising
      • Business info
      • Branding
        • Branding step 1: logo and colors
        • Branding step 2: web pages and emails
        • Setting up a custom branded domain
        • Setting up custom branded emails
      • Challenges
        • Global Challenge Settings
        • Challenge Settings
        • Challenge Progress Activities
        • Challenge Rewards
        • Challenge Invitations
      • Locations
      • Prohibit Customers
      • Staff members
      • Redeeming options
    • Vouchers
    • Reports
      • Customer list export with points
      • Challenge Overview
      • Points By Location
      • Redemption Details
      • Redemption Overview
      • Referral Details
      • Referral Overview
      • Registration Rate Overview
    • Agency
      • Ad terms
      • Suppressions
      • Advertisers
      • Images
      • Creatives
      • Campaigns
      • Obtaining business approval
      • Reports
        • Advertiser Email Report
  • FAQs
    • End customer FAQs
      • I'm unable to join a business' loyalty program. What should I do?
      • Freeing up your Gmail address if you accidentally created a duplicate account
    • Miscellaneous
      • Protecting against password reuse
      • Is it possible to pre-populate the email address field on the page for joining the reward program?
      • I need to change the support email that displays in the footer. How can I do that?
      • I would like to reactivate my business' Perkville account.
      • How do I control my email notifications?
      • How do I update my billing information (e.g. credit card on file)?
    • Onboarding
      • Can Perkville migrate data from other loyalty / rewards software platforms?
      • Is it possible to invite customers with a link in our own emails rather than through Perkville?
      • The reward images that I added look blurry. How can I fix this?
    • Managing emails and names
      • Can you merge two emails into the same account?
      • I would like to correct an email on an account. How do you do that?
      • Can I change which email my customer receives their notifications?
      • Can I remove an email address from a customer's account?
      • Can you change the name of a customer?
      • My customer has two accounts. What should I do?
      • How Do I Change the Email That I Use to Log in to Perkville?
      • My customer does not want to receive emails every time. What should I do?
      • How do I reset my password?
      • Answering "How can I deactivate my Perkville points account?"
    • Points
      • My customer's points are being expired. Why?
      • My customer is missing points. What should I do?
      • How do we add points to a customer or member account?
      • Can you reactivate points that expired?
    • Redemptions
      • A customer accidentally redeemed a reward. What should I do?
    • Referrals
      • Can you reward a customer for referring their friend?
      • Do referral offers expire and if so, is the referral notified?
      • I don't want customers to automatically get referral points. I want to manually complete referrals.
      • Referral submission error for front desk staff
      • How do I check if a referral has been submitted and its status?
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On this page
  • Accessing Redemption Options
  • Multi-Use Options
  • Single Use Coupon Batches
  • Summary

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  1. Features
  2. Settings

Redeeming options

Perkville offers flexible redemption options that allow businesses to configure how rewards are distributed and used. This includes both multi-use and single-use coupon codes, as well as optional reward URLs. These settings are accessible to business administrators through the Perkville dashboard.

Accessing Redemption Options

To manage your redemption settings:

  1. Log into your Perkville business dashboard.

  2. In the left-hand navigation, click Settings.

  3. Select Redeeming Options.

Here, you’ll see two sections:

  • Multi-Use Options

  • Single Use Coupon Batches


Multi-Use Options

The top section allows you to configure multi-use rewards. These are useful for perks that the business may be ok with being shared such as referral offers that are for new customers only.

For each perk, you can choose one of the following:

Coupon Code

  • Enter a code that will be displayed on the voucher when the customer redeems the perk.

Reward URL

  • Instead of showing a code, you can enter a URL that the customer will be directed to upon redemption.

  • If you check the "Redirect to reward URL" box, the customer will be forwarded to the reward page immediately after redeeming the reward.

  • This is useful for perks that require additional signup steps or landing pages.


Single Use Coupon Batches

The second section allows you to upload batches of single-use coupon codes and assign them to perks.

How it works:

  • You upload a batch of unique codes (e.g., generated by Shopify or another system).

  • When a customer redeems the perk, Perkville will draw from this batch and show a unique code on their voucher.

  • These codes are often used for rewards where businesses want to prevent sharing or reuse.

Key Features:

  • Email alerts are sent automatically when coupon batches are running low.

  • Each code on the voucher comes with a copy icon to make redemption easier.

  • A QR code is also displayed on the voucher so staff can quickly scan and validate the reward.

To upload a batch:

  1. Click Add Batch under the “Single Use Coupon Batches” section.

  2. Enter a Batch Name and select the Perk the codes should be tied to.

  3. Choose the redeemable locations.

  4. Paste your unique codes into the text field, one per line.

  5. Click Save.


Summary

Feature
Multi-Use Options
Single Use Coupon Batches

Coupon type

One shared code

Unique code per redemption

Best Fof

Referral offer

One time use

Custom URL support

✅ Reward URL + Redirect option

❌ Not applicable

Email alerts for depletion

❌

✅

Copy icon + QR Code

✅

✅

PreviousStaff membersNextVouchers

Last updated 1 month ago

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