Challenges
Overview
Perkville's Challenges feature is designed to boost customer engagement and drive interaction with your business through targeted and seasonal initiatives. By setting up various types of challenges, businesses can motivate customers to explore more products and services to earn points.
Managing Challenges
To access and manage challenges:
Navigate to the Dashboard: From the main dashboard, go to "Settings" in the left-hand navigation menu.
Select "Challenges": Click on "Challenges" in the settings menu to open the challenges management page.
Types of Challenges
Businesses can create and customize the following types of challenges:
Seasonal Challenges: Design challenges that align with seasonal events or holidays to attract customer participation during specific times of the year.
New Member Challenges: Engage new members with challenges tailored to introduce them to your products or services, encouraging early interaction and retention.
Targeted Challenges: Develop challenges aimed at specific customer segments to drive engagement with particular offerings or promotions.
Key Actions on the Challenges page
Create Challenges: Businesses can set up seasonal, new member, or targeted challenges to excite customers and encourage them to engage with more products or services.
View and Preview Challenges: The main Challenges settings page lists the following types of challenges and provides buttons to preview them:
Draft Challenges: Challenges that are in progress but not yet active.
Current Challenges: Active challenges that are currently available for participation.
Expired Challenges: Challenges that have ended and are no longer active.
These challenges are designed to excite customers and enhance their interaction with your business, ultimately fostering greater loyalty and increased usage of your services.
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