Automated redemptions

Perkville's integration with Mindbody allows for the automatic credit of full services and account credits. This means that upon redemption the service or credit will be automatically applied to the client's account in Mindbody.

Service credits

The application of service credits is facilitated by a legacy native integration in Perkville. To setup up the automated distribution of service credits, please follow the below steps:

1. Go to the Integration page in your Perkville dashboard

2. If your Mindbody sites are already connected, click edit next to each location

3. If you have not already connected your Mindbody sites, select Mindbody from the dropdown and click connect. You'll need to enter your Mindbody site ID. Once connected, select the relevant location in Step 2 of the integration page.

4. Scroll to Step 4 on the integration page and click connect next to any of the rewards you want to automatically distribute credits for. You'll then have a list of services to select from.

Most Perkville-Mindbody integrations are now handled by Middle, our integration platform. Please do not connect any of your earning activities on the integration page without consulting your Perkville representative. Connecting earning activities can risk duplicate points being awarded.

Account credits

Automated account credit rewards apply a balance to a clients account. This can be used for purchases in MINDBODY, including a client's autopay.

Please refer to the below doc to apply an account balance to an autopay:

Customer Servicesupport.mindbodyonline.com

Initial voucher status

When setting up a reward for an account credit, you must set the initial voucher status as Pending further processing. This status triggers the integration to distribute the reward in Perkville.

This initial status is not needed for service credits