Managing customer emails

You can manage a customer's email addresses by visiting Customers in the left hand navigation, searching for the customer and clicking on their customer profile and then clicking "Manage emails" on the right hand side of their customer profile. This page describes the rules for managing customers' email addresses.

• If a customer has a registered account and multiple confirmed email addresses (not pending), you can switch the primary email among those confirmed ones. Simply visit the customer's profile, click on 'Manage emails' on the right-hand side, and then click the 'Make primary' button next to the email you want to set as the primary email address."

• If a customer has a pending account, you can switch the primary email between unconfirmed emails as well.

• If a customer has a pending account, you can add and remove emails from their account.