Membership settings

The Membership Settings within the Advanced section of Perkville allow you to customize various aspects of your loyalty program concerning membership status.

The membership settings panel in your program's advanced settings

Accessing membership settings

To access the membership settings:

1. Navigate to the Dashboard.

2. Click on "Settings" in the left-hand navigation.

3. Select "Advanced."

4. Locate the "Membership settings" section.

Settings explanation

Use membership features in Perkville

Enabling this option unlocks additional membership-related settings.

Only include active members in daily report

When selected, this option restricts the data included in the daily report to active members only.

Only active members can participate in the rewards program

Activating this setting prevents individuals without an active membership from joining and participating in the rewards program.

Expire all points [ ] Days after a user cancels their membership

Specify the number of days after a membership cancellation that points expire.

You cannot turn on canceled member point expiration without having Only active members can participate in the rewards program turned on.

We suggest setting the expiration grace period to more than one day. Sometimes membership status lapses unintentionally and it's good to give some time before points are expired should the member rejoin.