Custom

To automate a custom earning rule you need to either connect it via a native Perkville integration or with an external integration via Perkville's API. Reach out to Perkville Support if you have any questions.

To create a Custom Earning Rule in Perkville:

1. Navigate to "Reward Program" located in the left navigation menu or in the "My Business" menu

2. Scroll down to "Earning Activities"

3. Click on the "+" icon to add a "Custom" rule

Select custom from the pop-up menu to create a custom earning activity

You are then able to define the following parameters:

Define the activity unit: In the field marked "Each," specify the single unit of the activity for which points will be awarded. This could be each "Dollar Spent," each "Class Attended," or each "Personal Training Appointment" as examples. This description will be visible to customers in the list of earning rules for your loyalty program.

Set points per unit: Determine the number of points customers will earn for each unit of the activity. This amount will also be displayed in the customer-facing list of earning rules.

Referral completion setting: Decide whether completing this activity should complete a referral. For example, if a referred friend completes the specified activity, you can choose whether the original referrer should receive referral points. This is controlled via a toggle that either enables or disables referral completion for the earning activity.

Select locations: Specify which locations offer this perk. This selection influences where the earning rule appears, allowing customers to see how they can earn points at each location.

Custom earning activity setup