Custom rewards
Accessing Custom Rewards
To create custom rewards, follow these steps:
From the Dashboard, navigate to "Rewards Program" in the left-hand navigation.
Click on the "+" sign next to "Rewards."
Select "Custom" from the dropdown menu.
Creating Custom Rewards
When creating custom rewards, you can enter the following fields:
Points: Enter the number of points the reward costs in the first field.
Name: Enter the name of the reward.
Description: Enter the description of the reward.
Fine Print: Enter any fine print for the reward.
Photo: Add a photo for the reward. The form accepts JPEG images with a minimum size of 350 x 200 pixels.
Redemption Options
Custom rewards offer various redemption options to tailor the customer experience:
Locations: Select the locations where the reward can be redeemed.
Required Attributes: Require customers to have specific attributes to redeem the reward.
Restrict Levels: Specify the customer level required to redeem the reward if any.
Limit Redemptions: Set limits on how often a customer can redeem the reward (e.g., once a month).
Available Date Range: Specify when the reward will be available for redemption.
Hide Perk: Toggle to hide the reward from the user interface.
Display Order: Choose the order in which the reward is displayed.
Voucher Options
Custom rewards generate vouchers for customers to redeem. Customize voucher settings to suit your business needs:
Days Before Expiration: Determine how many days the customer has to use the voucher before it expires.
Initial Voucher Status: Choose from "Used," "Unused," or "Issued" status for the voucher.
Redemption Instructions: Provide instructions to customers on how to redeem the reward. Examples are provided based on the initial voucher status selected.
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