Customer profile
To access and manage a customer's profile in Perkville, follow these steps:
Navigate to the customer profile:
Start from the Dashboard and click on "Customers" in the left navigation menu.
Use the search bar to locate the customer by entering their email or name.
Click on the customer's name from the search results.
Actions available on the customer profile page: Depending on your role, you can perform the following actions:
Give points:
Reward customers with points for their interactions or purchases. Please note that you must have the appropriate role to give points.
Redeem points:
Redeem points for customers.
View referrals:
See referrals made by the customer.
Submit referrals:
Submit referrals on behalf of the customer.
Mark vouchers as used:
Change the status of vouchers including marking them as used.
Invite a customer:
Extend invitations to customers to join your loyalty program.
Add or remove emails associated with the customer that haven't yet joined Perkville.
Change their primary email address.
View point Balance and membership details:
Check the customer's current point balance and membership status.
View any custom attributes specific to the customer.
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