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  • Overview
    • About
    • Integrations
      • Perkville API
      • Partners
      • Integrating Perkville
        • API requirements
        • Automating your program using Perkville's API
        • Integrating Your Mobile App with Perkville
          • Page to initiate the PKCE flow.
          • Joining the loyalty program
          • Referral page
            • Referred prospects
          • Point history page
          • Earning rules page
          • Rewards page
            • Redeem confirmation page
          • Vouchers page
            • Mark voucher used confirmation page
          • Challenges page
            • Challenge details page
      • Integration Reference
        • ABC Ignite
          • ABC Ignite Engagement app
            • Home screen
            • Intro page
            • Authorize ABC Fitness page
            • Points page
            • Earning page
            • Rewards page
              • Redeem reward
              • Reward voucher
            • Referral page
        • Mariana Tek
        • Shopify
    • Security
    • Support
  • Features
    • Loyalty program rules
      • Earning rules
        • Join
        • Birthday
        • Custom
        • Referral
          • Referral offer
          • Completing a referral
          • Referral flow
            • 1. Share referral offer
            • 2.Receive referral offer
            • 3. View offer details
            • 4. Claim offer
            • 5. Receive voucher
            • 6. Earn points for completed referral
        • Twitter (X)
        • Activities
      • Redeeming rules
        • Custom rewards
          • Initial voucher status
        • External rewards
    • Promotions
      • Frequency bonus
        • For customers: How a monthly/weekly bonus works
      • Time bonus
      • Promotion bonus
    • Challenges
      • Creating a challenge
      • Manually adding challenge progress
    • Levels
    • Emails
      • Invitations
      • Point earning notification
      • Weekly summary
      • Redemption
      • Challenge emails
        • Challenge invitation
        • Challenge progress notification
    • Managing customers
      • Referrals
      • Customer profile
        • Managing customer emails
        • Program Status
        • Ad-hoc points, redemptions, and adjustments
        • Transfer account data
        • Voiding transactions
        • Perkville email subscription status
        • Reversing a user's Perkville account closure
      • Bulk point updates
        • Add / Redeem page
        • CSV upload
      • Inviting customers
      • Export customer list
    • Settings
      • Advanced
        • Agreements
        • Allowed registration URLs
        • Business dashboard message section
        • Integration platform
        • Join restriction
        • Membership settings
        • Prohibit staff from earning or redeeming points
        • Referral offer claim options
      • Advertising
      • Business info
      • Branding
        • Branding step 1: logo and colors
        • Branding step 2: web pages and emails
        • Setting up a custom branded domain
        • Setting up custom branded emails
      • Challenges
        • Global Challenge Settings
        • Challenge Settings
        • Challenge Progress Activities
        • Challenge Rewards
        • Challenge Invitations
      • Locations
      • Prohibit Customers
      • Staff members
      • Redeeming options
    • Vouchers
    • Reports
      • Customer list export with points
      • Challenge Overview
      • Points By Location
      • Redemption Details
      • Redemption Overview
      • Referral Details
      • Referral Overview
      • Registration Rate Overview
    • Agency
      • Overview
      • Ad terms
      • Suppressions
      • Advertisers
      • Images
      • Creatives
      • Campaigns
      • Obtaining business approval
      • Reports
        • Ad email report
        • Ad click report
        • Ad impression report
  • FAQs
    • End customer FAQs
      • I'm unable to join a business' loyalty program. What should I do?
      • Freeing up your Gmail address if you accidentally created a duplicate account
      • Why are some of my referrals not showing in my account?
    • Miscellaneous
      • Protecting against password reuse
      • Is it possible to pre-populate the email address field on the page for joining the reward program?
      • I need to change the support email that displays in the footer. How can I do that?
      • I would like to reactivate my business' Perkville account.
      • How do I control my email notifications?
      • How do I update my billing information (e.g. credit card on file)?
      • How do I edit a customer's birthday?
    • Onboarding
      • Can Perkville migrate data from other loyalty / rewards software platforms?
      • Is it possible to invite customers with a link in our own emails rather than through Perkville?
      • The reward images that I added look blurry. How can I fix this?
    • Managing emails and names
      • Can you merge two emails into the same account?
      • I would like to correct an email on an account. How do you do that?
      • Can I change which email my customer receives their notifications?
      • Can I remove an email address from a customer's account?
      • Can you change the name of a customer?
      • My customer has two accounts. What should I do?
      • How Do I Change the Email That I Use to Log in to Perkville?
      • My customer does not want to receive emails every time. What should I do?
      • How do I reset my password?
      • Answering "How can I deactivate my Perkville points account?"
    • Points
      • My customer's points are being expired. Why?
      • My customer is missing points. What should I do?
      • How do we add points to a customer or member account?
      • Can you reactivate points that expired?
    • Redemptions
      • A customer accidentally redeemed a reward. What should I do?
      • Understanding voucher redemptions and how to handle mistaken redemptions
    • Referrals
      • Can you reward a customer for referring their friend?
      • Do referral offers expire and if so, is the referral notified?
      • I don't want customers to automatically get referral points. I want to manually complete referrals.
      • Referral submission error for front desk staff
      • How do I check if a referral has been submitted and its status?
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  • Filters for the Redemption Overview Report
  • Columns in the Redemption Overview Report

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  1. Features
  2. Reports

Redemption Overview

The Redemption Overview Report provides a comprehensive view of all perks redeemed across your locations. This report helps you track the overall redemption activity.

Filters for the Redemption Overview Report

Before running the report, you can apply the following filters to customize the data:

  • Start Date/End Date: Define the date range for when the voucher was created. This filter covers the creation date of the voucher, not the date it was used.

  • Locations: Select the locations where the voucher was redeemed.

Columns in the Redemption Overview Report

  • Used: Vouchers that have been marked as Used.

  • Unused: Vouchers that have not yet been marked as Used.

  • Expired: Vouchers that expired prior to being used.

  • Credited: Rewards sent directly to a customer’s account within the POS system. Currently, this is applicable only to MindBody and Lightspeed Cloud/Retail businesses with connected redeeming rules.

  • Voided: Vouchers with Voided status, meaning access to the voucher was removed, and points were added back to the customer's account.

  • Emailed Reward: Rewards that were emailed to a customer by an external reward provider.

  • Perk Total: The total quantity of all rewards redeemed, including voided vouchers.

If a quantity greater than one is redeemed in a single transaction only one voucher will be generated. Because of this, "Perk Total" and other columns might not add up.

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Last updated 1 month ago

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