Challenge Rewards

Perkville's challenge feature allows you to set up rewards to incentivize and recognize customer engagement. There are two types of rewards you can offer for completing a challenge:

1. Reward for Completing the Challenge (Mandatory)

  • Description: This reward is given to participants who join and successfully complete the challenge. It serves as the primary incentive for completing the challenge.

  • Reward Type: The reward must be specified as a number of points (e.g., 500 points). Points are credited to the customer's account upon completion of the challenge.

2. Reward for Participating (Optional)

  • Description: This optional reward is offered to customers who join the challenge but do not complete it. It acts as a token of appreciation for their participation, even if they don't meet all the challenge requirements.

  • Reward Type: Like the completion reward, this must also be specified as a number of points (e.g., 200 points). This reward is given to participants who join the challenge but fall short of completing it by the end of the challenge.

Notes on Rewards

  • Completion Reward: This reward is mandatory and must be set for every challenge. It will be distributed to those who meet all the challenge requirements.

  • Participation Reward: This reward is optional and will only be shown if a customer joins the challenge but does not complete it. It is intended to acknowledge their effort and encourage continued engagement.

By offering these rewards, you can motivate customers to fully engage with your challenges and recognize their efforts even if they don't fully meet the challenge criteria.

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