Frequency bonus

Accessing the frequency bonus feature

To access the frequency bonus feature, follow these steps:

  1. From the Dashboard, click on "Rewards Program" in the left navigation.

  2. Click on the "+" icon next to "Bonus Earnings" toward the bottom of the page.

  3. Click on "Frequency."

Using the frequency bonus feature

When setting up a frequency bonus, you can:

  • Select earning rules: Choose the earning rules that you want to incentivize with the frequency bonus.

  • Set quantity requirement: Specify the quantity of the selected earning rule required to achieve the frequency bonus.

  • Define point reward: Enter the number of points the customer receives for achieving the frequency bonus.

  • Choose time period: Select the time period for the frequency bonus:

    • "In a week": Restarts weekly, activated on the first Sunday after creation.

    • "In a month": Restarts monthly, select the start month.

    • "From a selected date": Starts from a specific date, does not reset.

  • Select valid earning locations: Choose the locations where the frequency bonus is valid.

  • Categorize the bonus: Optionally, select the category to display the bonus under if applicable.

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