Frequency bonus

Accessing the frequency bonus feature

To access the frequency bonus feature, follow these steps:

1. From the Dashboard, click on "Rewards Program" in the left navigation.

2. Click on the "+" icon next to "Bonus Earnings" toward the bottom of the page.

3. Click on "Frequency."

Using the frequency bonus feature

When setting up a frequency bonus, you can:

• Select earning rules: Choose the earning rules that you want to incentivize with the frequency bonus.

• Set quantity requirement: Specify the quantity of the selected earning rule required to achieve the frequency bonus.

• Define point reward: Enter the number of points the customer receives for achieving the frequency bonus.

• Choose time period: Select the time period for the frequency bonus:

  • "In a week": Restarts weekly, activated on the first Sunday after creation.

  • "In a month": Restarts monthly, select the start month.

  • "From a selected date": Starts from a specific date, does not reset. A date in the past may be chosen, and any qualifying users will be awarded the bonus at midnight Pacific time the same day that you save the form. Note that only qualifying transactions will be included when determining the bonus.

• Select valid earning locations: Choose the locations where the frequency bonus is valid.

• Categorize the bonus: Optionally, select the category to display the bonus under if applicable.